Developing Self-Efficacy through a Massive Open Online Course on Study Skills

Self-efficacy is a strong predictor of academic performance, and an area of interest for higher education institutions. This paper reports on a massive open online course (MOOC) on study skills, aimed at increasing self-efficacy. Participants (n=32) were from Mexico and Colombia, with ages ranging from 21 to 45 years. At the beginning and the end of the MOOC, learners answered a survey that included the General Self-Efficacy Scale, items on specific study skills, and space for optional comments. Findings show statistically significant increases in general self-efficacy after completing the MOOC, as well as in the perceived self-efficacy related to five out of six study skills. Comments suggest that participants are aware of and value their own improvement. For students, MOOCs can represent low-risk, formative opportunities to widen their knowledge and increase their self-efficacy. For academic institutions, well-designed MOOCs on study skills provide a means to support students.


Introduction
Self-efficacy refers to people's beliefs about their capabilities to produce expected outcomes (Bandura, 1994).It is a strong predictor of academic performance and learning (Aurah, 2013;Bartimote-Aufflick, Bridgeman, Walker, Sharma & Smith, 2015).It has also been positively correlated to student retention (Devonport & Lane, 2006;Street, 2010).Beliefs on self-efficacy influence how people feel, think, behave and motivate themselves (Bandura, 1994).Students with a high level of self-efficacy are confident in their own skills for success, self-motivate, regulate their learning, require minimal guidance, persist in the face of difficulties and tend to have high goal achievement.On the other hand, students with a low level of self-efficacy are insecure about their ability for success, report believing that intelligence is unchangeable, are vulnerable to procrastination and tend to have deficient academic results (Bandura, 2002;Komarraju & Nadler, 2013;Wäschle, Allgaier, Lachner, Fink & Nückles, 2014).
Self-efficacy tends to be domain-specific, and therefore, is best assessed in relation to specific skills (Wang & Baker, 2015).Self-efficacy in study-related skills can predict academic performance and pleasant learning-related emotions (eg, Putwain, Sander & Larkin, 2013).It is an important aspect to consider in helping learners to reduce procrastination, be successful in their studies and persevere in the face of academic challenges.In line with this, recommendations to consider self-efficacy and ways to increase it have followed (Street, 2010;Wäschle et al., 2014;Wernersbach, Crowley, Bates & Rosenthal, 2014).In their review of 64 articles, Bartimote-Aufflick et al. (2015) identified strategies to promote students' self-efficacy, such as facilitating opportunities to work with peers, helping learners identify their own misconceptions, capitalising on the affordances of technology, including multimedia, providing additional resources and activities for challenging concepts, and encouraging students to share their own personal experiences.These strategies match course design recommendations (eg, McGee & Reis, 2012) and what is generally considered 'good' teaching.It thus seems that welldesigned and adequately-facilitated learning interventions have a role in enhancing self-efficacy.
Educators have long sought ways to conceptualise learning in an attempt to help students thrive in a constantly evolving society.Heutagogy suggests that learners are autonomous and self-determined.It emphasises the development of competencies (the ability to acquire knowledge and skills) and capabilities (confidence in one's own competencies).A capable, self-determined individual will exhibit self-efficacy (see Blaschke, 2012).
Higher education institutions have designed and implemented different ways to support students in the development of their self-efficacy.A study with university participants measured their level of self-efficacy before and after an optional 14-week workshop on learning strategies and study techniques.Students (n=23) showed a minor but significant increase in their self-efficacy, while a control group (n=24) showed no improvement (Gargallo, Campos & Almerich, 2016).A report on college students taking a 7-week study skills course (n=126) and students enrolled in a general education course (n=111) showed similar results.The first group had a lower initial level of selfefficacy.They showed significantly greater improvements than comparison students, reaching equivalent levels or surpassing them at post-test.Focusing on self-efficacy in study skills courses appears to foster academic success (Wernersbach et al., 2014).This implies going beyond the content to address learners' confidence in their own skills.For example, students' beliefs that they can achieve their goals might be more important for their success than their knowledge of different note-taking techniques or reliable academic databases.
Universities have recently turned to massive open online courses (MOOCs) as a space to study learners' self-efficacy (eg, Hood, Littlejohn & Milligan, 2015;Verzat, Jore, Toutain & Silberzahn, 2015).MOOCs are considered massive not necessarily because they have a large number of participants but because their technological infrastructure could support them (Stewart, 2013).They are online because they are delivered via the Internet.They are open because any person in the world with Internet access can participate free of charge, without having to meet any pre-requisites of knowledge or demographics (Anderson, 2013).They are courses because they represent coherent academic interventions with a defined set of learning outcomes (Youell, 2011), and usually have start and end dates.MOOCs have been widely used to test different approaches to learning and teaching (Sharples et al., 2014).They can benefit people with different demographic profiles (eg, location, gender, educational level and employment status) and motivations (Bayeck, 2016;Padilla Rodriguez, Estrada Rocha & Rodriguez Nieto, 2017).They seem to have the potential to enhance learner self-efficacy through a well-designed (though often ignored) use of videos, quizzes and discussion forums (Hodges, 2016).MOOCs can be studied on their own, or as part of a blended learning strategy, in which some MOOC resources are reused in or outside the classroom (Bruff, Fisher, McEwen & Smith, 2013).
In challenging educational contexts, MOOCs may represent a much-needed support option with the potential of delivery at a massive scale.For example, in Mexico, approximately 50% of university students drop out before graduation (OECD, 2010).Causes include struggling with the content (Dominguez Perez, Sandoval Caraveo, Cruz Cruz & Pulido Tellez, 2013) and deficient study skills (Torres Balcazar, Osuna Lever & Sida Vargas, 2011).Recommendations for the improvement of education through the use of technology (ANUIES, 2000) are still waiting to be fully implemented.The Mexican government has recognised the value of MOOCs as facilitators of access to learning materials (México Digital, 2015).Mexican higher education institutions are starting to explore this type of intervention as a way to support struggling students.This paper reports on the first pilot of a Study Skills MOOC that was delivered jointly between the Autonomous University of Nuevo Leon (Mexico) and the University of Northampton (United Kingdom).The objective of the study was to assess participants' self-efficacy before and after taking the MOOC, and thus to evaluate the suitability of the MOOC as a means of enhancing learners' self-efficacy.

Study Skills MOOC
The Study Skills MOOC found its inspiration on the Study Skills for Academic Success (SSAS) MOOC, developed by the University of Northampton.The SSAS free online course was designed for everyone, but it focused on first-year university students.Specifically, it aimed to help participants transition to higher education, improve their study skills, develop their academic confidence, gain a greater understanding of what is expected of them as they study for a degree, develop their metacognition, and achieve better grades in their assignments.
While maintaining the spirit of the SSAS MOOC, the Study Skills MOOC was adapted to better suit the needs of a Latin American audience.It was delivered in Spanish on the Blackboard Open Education platform.Course topics were based on key academic challenges reported by first-year students at the Autonomous University of Nuevo Leon.These difficulties included the following study skills: 1. Managing time efficiently 2. Taking effective notes 3. Searching for reliable information 4. Understanding academic texts 5. Using APA format 6. Writing academically The Study Skills MOOC, which was discipline-neutral and non-credit bearing, provided a structured space where students could practice and develop their academic skills over a period of six weeks.Each week participants viewed a lesson with several units.Each lesson matched one study skill and had explicit learning outcomes.Each unit included multimedia materials and a formative activity.Activities mostly relied on student engagement in discussion forums and followed the e-tivity framework (Salmon, 2002), which promotes active and participative online learning.These activities included the following key elements: • 'Spark' -a resource, such as an image or a video, aimed at generating interest in the topic of the activity • Learning objective -contributing to the achievement of the lesson's overall learning outcome • Task -with specific and clear instructions of what was expected from the learners • Response -requiring participants to reflect and comment on others' contributions Some activities were based on multiple-choice questions with automated feedback.The final unit of each lesson included an overarching assignment that encouraged learners to practice that week's study skill.
The design of the MOOC incorporated strategies aimed at fostering participants' self-efficacy.Students were encouraged to reflect on their own experiences, identify their own mistakes, share their stories and define action plans for improvement.Additional (optional) content and exercises were included for participants who wished to explore specific topics in more depth (see Bartimote-Aufflick et al., 2015;Hodges, 2016;McGee & Reis, 2012).The complete storyboard of the Study Skills MOOC, outlining the structure of the course and including links to materials and activities (in Spanish), is available at http://tinyurl.com/hemooc-guion.
Two staff facilitators and three student moderators provided support throughout the MOOC.Participants received weekly follow-up emails with summaries of discussions and tips on how to optimise their learning experience.A Twitter hashtag (#hemooc) enabled interactions beyond the boundaries of the MOOC platform.Facilitators tweeted regularly during the delivery of the MOOC.The recommended study time was three hours per week.Non-credit bearing certificates of participation were available for learners who completed each overarching assignment.

Participants
The first pilot of the Study Skills MOOC was advertised on social media (Facebook & Twitter) and through word of mouth.Only 125 of the 323 people who signed up for the MOOC effectively started the course posting at least one message on the discussion forums.The sample of this study comprises 32 participants (14 female and 18 male), which is the total number of learners who completed the initial and final surveys.While this number might seem small, it represents 25.6% of the 125 MOOC participants who started the course.This is above the current MOOC completion average of 15% (Jordan, 2015).
Participants' ages ranged from 21 to 45 years, with an average of 26.4.Eight were from Colombia, and 24, from Mexico.Most participants (n=23) were full-time undergraduate students; seven were fulltime employees; one had a part-time job, and one was retired.Twenty-two had previous experience with online courses.Ten had previously studied online for academic credits.Nine had studied online as part of their job's continuous professional development.

Instruments
An online survey assessed participants' self-efficacy at the beginning and the end of the Study Skills MOOC.It included the Spanish version of the General Self-Efficacy Scale (Baessler & Schwarzer, 1996), which focuses on the global sense of a person's confidence in their own ability to face a range of new or stressful situations.This instrument has been widely tested in Spanish-speaking countries, such as Mexico and Spain (Padilla, Acosta, Gomez, Guevara & González, 2006).It is considered a reliable and valid measure of the perception of self-efficacy.It has a Cronbach alpha of around 0.86.It consists of 10 items, with answer options corresponding to a four-point Likert scale.
Six additional items addressed self-efficacy related to the specific study skills the MOOC covered.Using a five-point Likert scale, participants were asked to rate their confidence in their own study skills: managing their time efficiently, taking effective notes, searching for reliable information, understanding academic texts, using APA format and writing academically.Space for optional comments was also available.

Procedure
Before the start of the MOOC, registered participants received an email with information about the research.This message was permanently available in the announcements section of the course.At the beginning of every survey, a brief explanation reminded participants of the purpose of the study, assured them that their answers would be anonymous and referred them to the researchers for questions and comments.
During the first and final lessons of the MOOC, participants were invited to answer the survey.The mean of the answers to the General Self-Efficacy Scale was calculated, as well as the means of the six items that addressed specific study skills.The nonparametric Wilcoxon signed-rank test (Shier, 2004) was conducted to check the significance of self-efficacy differences before and after the MOOC.Comments were analysed for salient themes and common patterns.Participants were assigned a generic ID (eg, P1, P2).

Results & Discussion
This pilot of the Study Skills MOOC yielded encouraging results.Participants reported increases in their self-efficacy.The General Self-Efficacy Scale showed an initial mean of 3.48 out of 4 (s.d.= 0.30) and a final one of 3.7 (s.d.= 0.38).While the difference is minimal, a Wilcoxon signed-rank test confirmed that it is statistically significant (z = -2.82,p=0.005).This finding is in line with previous studies (eg, Gargallo et al., 2016;Wernersbach et al., 2014), and suggests that MOOC participants improved their confidence in their own skills for success, self-motivation, learning regulation, endurance and goal achievement (Komarraju & Nadler, 2013;Wäschle et al., 2014).For comparison purposes, we calculated the mean of the initial general self-efficacy of MOOC participants who only answered the first survey (n=81).It was the similar to the one of completers, x̅ = 3.51, s.d.= 0.49.
The means of self-efficacy related to specific study skills (maximum value = 5) provided further information addressing the need to assess at task level (Wang & Baker, 2015).The differences between participants' mean self-efficacy before and after the MOOC ranged from 0.46 to 0.87 points.They were all statistically significant, except self-efficacy related to searching for information (see Table 1).By the end of the MOOC, participants felt more confident in their own study skills, particularly in their use of the APA referencing format.These results show the potential for a MOOC on study skills to support university students in developing domain-specific self-efficacy, as suggested by Bartimote-Aufflick et al. (2015) and Hodges (2016).Some participants provided optional comments in the open section at the end of the surveys, 18 in the initial application and 14 in the final one.Salient themes were identified.At the beginning of the MOOC, students focused on difficulties faced, for example: • I don't trust my skills to use some study strategies.[P2] • Whenever I deal with a topic, I need to read it -more or less-two times to understand it.[P27] Respondents also described the strategies they used to address their challenges: • Mental maps help me study.A change in the narratives is clear: The focus shifted from challenges to learning and acquired skills, suggesting participants' awareness of their own improvement.As self-efficacy is a strong predictor of academic performance, its increase will likely translate into better academic results (Aurah, 2013;Bartimote-Aufflick et al., 2015;Komarraju & Nadler, 2013;Putwain et al., 2013;Wäschle et al., 2014), which could in turn enhance retention and progression.
Well-designed and facilitated MOOCs on study skills could represent an interesting opportunity in challenging educational contexts, such as Mexico, as they can offer not only delivery at scale but also a way to tackle common causes of attrition in universities (eg, Torres Balcazar et al., 2011) and promote student retention (Davenport & Lane, 2006;Street, 2010).Additionally, they address recommendations for the incorporation of technology in education (ANUIES, 2000;México Digital, 2015).They can be used on their own, embedded within a different programme of study or as part of a blended learning strategy (Bruff et al., 2013), offering a broad range of support possibilities for academic institutions.As was the case in this study, MOOCs can benefit different audiences, such as undergraduate students and full-time employees (Bayeck, 2016;Padilla Rodriguez et al., 2017).

Conclusions
Interventions to foster self-efficacy constitute an area of interest for higher education institutions.This paper adds to the literature by focusing on how students' beliefs about their capabilities to produce expected outcomes can increase through a massive open online course on study skills.We highlight the potential of MOOCs as a means of increasing self-efficacy at scale, both in terms of general self-efficacy and in relation to specific study skills.For learners, MOOCs can represent a low-cost, low-risk, formative opportunity to widen their knowledge and improve their confidence in their own abilities.MOOCs are a means through which colleges and universities can reach a global audience with a potentially high value learning opportunity.
The strong link between academic achievement and self-efficacy suggests that MOOCs, such as the one we report on in this article, can be a valuable resource to address attrition, enhance retention and improve students' study skills.The associated benefits of well-designed MOOCs that foster self-efficacy are yet to be thoroughly assessed.Future research should focus on the impact of increased self-efficacy on different target audiences operating in different contexts.While the Study Skills MOOC was created originally with a traditional student population in mind, non-traditional learners, such as full-time employees and retired individuals, also joined.What are the benefits for the different audiences?In addition, we encourage other researchers to explore different ways in which the Study Skills MOOC or parts of it can be incorporated into the higher education curriculum.

Self
[P30] • Sometimes I listen to classical music, as it helps me concentrate… [P9] At the end of the MOOC, 12 out of the 14 comments focused on learning, either in general: • This course was very useful for me; I learned a lot.[P1] • I think my existing skills have been perfected.[P6] Or specifically: • Thanks to this course I have improved in several aspects, such as organising my time and using an adequate space for academic activities.I am also now able to use effective notes to understand texts more efficiently.Many questions I had on how to use citations and references were answered in this course….[P18] • I have learned about the search engine Google Scholar.[P32]